Ok, I contacted LayeredTech, and they replied on 03/29/07.
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Hello,
Thank you for contacting Layered Technologies. We would like to address your concerns, however for security purposes we cannot. This email does not appear to be on file with our company. Please correspond only from your registered billing e-mail address. If you would like to register this email address as well, please send your request from your primary email and we can add the new email address as a secondary contact.
Thank you,
Accounts Department
Layered Technologies
accounts@layeredtech.com1(866)230-0800 Toll-free
(972)398-7998
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So I called them, and basically said since I wasn't on the account they couldn't help me. So, I emailed Delphy asking him to add my email address to the account so I could ask LayeredTech some questions. He replied saying it would be better to transfer the server onto a separate account, controlled completely by me. Where would that leave me with the bill? I don't know. He did say he would accept 3 payments of $783/month. That doesn't help me much though.
If I were to put the server onto my own account (which I do want to do), I would want to clear everything with LayeredTech FIRST, so I replied to him saying this.
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I think we will do that but before going ahead wanted to ask LayeredTech a few things about the server, and moving etc, but for them to discuss that my email needs to be on the account. Id like to do that before finalizing the transfer.
Nathan
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He replied saying he is reluctant to add my email because of security issues, which I can understand, but there is no other option at this point, so I replied with this:
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It would only be temporary. Perhaps you could email them telling them to accept emails from my address, that should work too.
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Then he replied asking me which questions I would like to ask them. Well there are many, I wrote a whole letter for them, something I would like to speak with them directly about. So I replied to him with this:
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I already emailed them my questions, they wont reply until you confirm to them that its okay to email me.
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That last reply was on March 30th. I have yet to receive a reply from Delphy, though he has been on MSN - no answer there either.
I really want to speak to LayeredTech, but right now it seems I've reached a dead end.
Sorry I didnt post earlier, but I was waiting for a real response from LayeredTech...and well that just hasn't happened yet. It's in Delphy's hands right now, and I hope that he will allow me to communicate directly with LayeredTech.
- Nathan