Those surveys are usually BS, after the fact, let's throw this at the wall and see what sticks since we're gonna do it anyway type things.
I read through the 400 reply thread started by SMLisa about the store and found it amusing how many BBSers were horrified that EA opened a paysite, VIOLATING THEIR OWN EULA!
Which is silly, of course, but the anti-paysite sentiment was evident in many posts.
EA: taking inverse response experiments to new highs!
- Securom CP: breeding more and more pirates with every release.
- EAStore: making even the most rip-offing paysites look good.
- EA customer service: my sofa has better response times.
- EA products: throwing money out the window of a speeding car is more satisfying.