Isn't said place the forums that most sites have where this should be done? However, when threads/posts are made questioning content or with a complaint, the SOP is to either lock the thread, ignore the complaint, chastise the poster or ban the user. Would you like a prime example? Check out Peggy Sims & TSR. TSR who state in the forum agreement that you can be banned at the discretion of the site for any reason, and no reason has to be given.
I really can't comment on this since i don't know any of the details, but i would agree that if a sincere ask for help gets turned down in the way you describe it's not good at all. Perhaps it would work better to contact them outside the forum?
EA may give their "consent" to paysites, but unless the are going to take the reponsibility of regulating these sites, then there is really no way that they can ban file sharing. Why? Very simply, if EA says "You can have a site and charge for content", unless they are going to give a guarantee of quality and workable content compatible to any/all current and future EP's and react on behalf of the EA customer, then it will be business as usual here at the booty. In the real world of finance, the dollar will always win. If EA loses customers or has to employ additional personnel to handle or deal with dissatisfied 3rd parties that they have "ok'ed" or endorsed to provide pay content, I would be extremely shocked if it wasn't stopped immediately. So, in giving any approval, contrary to the current EULA that every customer who purchased the Sims 2 agreed to adhere to, EA would have to absorb partial liability.
I'm not fully with you on this one. Why would EA have to give guarantees for what the paysites do just because they allow them to do their business.
Can't they just say that that paysites are allowed but EA will not take any responsibility for them? (you know this stuff better than me)
You don't have to give up who you are or who you know. I can respect that and won't ask you to again nor condemn you for your decision.
Thank you, i appreciate that
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